Effective Date: November 2, 2026

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These Terms of Service (“Terms”) govern your use of the MAE Collision website.

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By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

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Website Use

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This website is provided for general information about MAE Collision, our locations, automotive repair services, estimates, and related services.

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You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

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You may not attempt to gain unauthorized access to the website, its systems, or information submitted by other users.

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Website Information

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MAE Collision makes reasonable efforts to keep the information on this website accurate and current.

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However, website content may occasionally contain errors, omissions, outdated information, or typographical mistakes. We do not guarantee that all website information will always be complete, accurate, or current.

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We reserve the right to modify website content at any time without notice.

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Estimates

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MAE Collision may provide free estimates or preliminary information regarding potential vehicle repairs.

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Any estimate provided through the website, photographs, email, telephone, or an initial visual inspection is based on the information available at that time.

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Additional damage may become apparent after a vehicle is disassembled or repairs begin. Repair recommendations, parts requirements, labor requirements, pricing, and completion timelines may therefore change after further inspection.

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No website content should be interpreted as a guaranteed final repair price.

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Final repair costs are governed by the applicable estimate, repair authorization, supplemental authorization, invoice, or other documentation provided in connection with your repair.

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Photo Estimates

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Photographs may help MAE Collision evaluate visible damage and provide preliminary information.

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Photographs cannot always reveal hidden, structural, mechanical, or underlying damage.

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Any assessment based on photographs is preliminary and may change after the vehicle is inspected in person or disassembled.

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Repair Authorization

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Submitting a website form, requesting an estimate, uploading photographs, sending an email, or contacting MAE Collision does not by itself authorize MAE Collision to perform repairs.

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Repair work will be performed only after the appropriate authorization has been obtained.

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If additional damage is discovered during repairs, additional authorization may be required before certain work proceeds.

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Insurance Claims

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MAE Collision may assist customers in communicating or coordinating with insurance companies.

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However, MAE Collision does not control an insurance company's coverage decisions, claim determinations, reimbursement amounts, payment timing, deductible requirements, or authorization decisions.

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Any insurance coverage is governed by the customer's insurance policy and the applicable insurance carrier.

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Customers remain responsible for amounts due for services performed, including applicable deductibles or amounts not covered by insurance.

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Payment

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Unless otherwise agreed in writing, amounts due for completed vehicle repairs must be paid in accordance with the repair invoice and MAE Collision's applicable payment requirements.

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Website information regarding pricing or payment does not replace the terms contained in an estimate, repair authorization, invoice, or other written agreement relating to a specific vehicle.

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Repair Warranty

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Certain repairs performed by MAE Collision may be covered by a warranty.

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Warranty eligibility, duration, exclusions, limitations, and other conditions are governed by the warranty terms provided in connection with the applicable repair.

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Information on this website regarding warranties is provided for general informational purposes and does not replace the actual warranty terms.

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Where there is any difference between information on this website and written warranty documentation provided for a repair, the written warranty documentation will control.

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Scheduling and Completion Times

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Appointment times and estimated completion dates are provided as estimates and may change due to factors including:

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• Additional or hidden vehicle damage

• Parts availability

• Insurance approvals

• Supplier delays

• Repair complexity

• Staffing or scheduling conditions

• Circumstances outside MAE Collision's reasonable control

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MAE Collision does not guarantee a specific completion date unless expressly agreed to in writing.

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Third-Party Services

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MAE Collision may provide information about or coordinate with third-party businesses such as insurance companies, towing companies, rental vehicle providers, parts suppliers, or other service providers.

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Third-party services are provided by independent businesses.

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MAE Collision is not responsible for the availability, actions, policies, pricing, performance, or services of an independent third party unless otherwise required by law.

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Third-Party Links

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This website may contain links to websites or resources operated by third parties.

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These links are provided for convenience and informational purposes. MAE Collision does not control and is not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites.

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Accessing a third-party website is at your own discretion.

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Intellectual Property

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Unless otherwise stated, the text, graphics, photographs, logos, branding, website design, and other original content appearing on this website are owned by MAE Collision or are used with permission.

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Website content may not be copied, reproduced, republished, distributed, modified, or used for commercial purposes without appropriate permission.

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Third-party names, trademarks, vehicle manufacturer logos, and other intellectual property remain the property of their respective owners.

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No Professional or Insurance Advice

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Information provided on this website is intended for general automotive repair information only.

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Nothing on this website constitutes legal, insurance, financial, or other professional advice.

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Questions regarding insurance coverage, liability, claims, or policy terms should be directed to the appropriate insurance provider or qualified professional.

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Disclaimer of Warranties

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This website and its content are provided on an “as available” basis.

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To the fullest extent permitted by law, MAE Collision makes no warranties regarding the uninterrupted availability of the website or the completeness, accuracy, or reliability of website content.

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Nothing in this section limits any warranty or consumer right that cannot legally be excluded.

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Limitation of Liability

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To the fullest extent permitted by applicable law, MAE Collision will not be liable for indirect, incidental, consequential, or special damages arising solely from your use of, or inability to use, this website.

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This limitation applies to website use and does not eliminate obligations MAE Collision may have regarding automotive repair services, warranties, or other rights that cannot legally be limited.

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Privacy

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Information submitted through this website is handled in accordance with our Privacy Policy.

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Please review the Privacy Policy for information about the types of information we collect and how that information may be used.

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Governing Law

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These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

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Any dispute relating specifically to use of this website will be subject to applicable state and federal law.

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Changes to These Terms

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MAE Collision may revise these Terms periodically.

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Changes will become effective when the updated Terms are posted on this website. The effective date shown above will be updated when material changes are made.

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Contact Us

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Questions regarding these Terms may be directed to MAE Collision through the website or at either location:

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MAE Collision Inc.
3905 Cleveland Ave NW
Canton, OH 44709
234-410-3030

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MAE Collision on Middlebranch
7390 Middlebranch Ave NE
Canton, OH 44721
330-494-9000